Following NGAC’s third #auslibchat about ‘Innovative Outreach’, a super quick survey was promoted to gather feedback on how we’re doing so far. Feedback from this survey has helped NGAC with reflecting and reviewing how we do #auslibchat and what we might consider improving or changing in the future.
What are we doing well? Our top 3:
- thought-provoking questions
- the pace of the chats
- moderating – interacting with participants; encouraging discussion and keeping the conversation going.
“Good questions. Well paced. Encouraging people to share ideas and chat. Fostering an enthusiastic environment – not sure if that’s even a thing but you seem to do it!” – participant feedback.
What do we need to improve or change? Our top 3 considerations:
- publishing the questions in advance – you’ve asked and we’ve listened. Going forward, we will pre-publish questions so participants have time to ponder and prepare for the discussion (eg. get into the topic headspace).
- providing a summary of the chats’ key points and/or better promote the Storify – as a lot of effort goes into organising, promoting, moderating and collating the chats on a regular basis, we will need to consider if we have the capacity to do a summary, or if we can work with others to achieve this.
- an earlier time – I myself, am winding my brain down for bed from 9pm. So we’ll put our heads together and see what we can come up with.
“Posting questions beforehand would be helpful to prepare. Or a blurb describing what the chat will be, rather than just the theme.” – participant feedback.
“Put together a summary of the ideas that came out of a libchat so those who missed it can catch up. Maybe as a blog post so the conversation can continue in the comments?” – participant feedback.
There was one suggestion that I believe will enhance the chat experience, as well as provide opportunities for networking and discussion at a local level – physical meet-ups at the time of the chats, possibly even with a screen and projector set up to present the live chat feed. Definitely worth a discussion, hey SNGG? 🙂 Stay tuned!
Many thanks to the respondents of our #auslibchat survey. Your thoughts and ideas are appreciated. If you didn’t get a chance to respond to this survey, don’t worry. I’m sure there will be opportunities later down the track as part of our commitment to continuous improvement in our engagement.
Alisa Howlett, Chair ALIA New Generation Advisory Committee